Reviews by lisam906

This review is for Kirrawee Veterinary Hospital, Kirrawee NSW

verified email - 11 Sep 2017

I returned to this vet , since I moved back to the shire, I took my 2 cats for a check up and vac needles, and I was concerned about the weight of one.

I was early, and in a empty waiting room, had to wait about 10-15 mins.
I got called in by a female vet, she seemed to be in a rush, we all went in, I explained about the needles and check up, while she was checking one cat, and giving the booster needle, I told her i was worried about the weight loss of 1 cat, WITHOUT even looking up at me , she said" Its $200 for a blood test, each , its the only way we can see if the cat was sick, ( i have no issue with the cost). I said fine I will get him the blood test just to make sure he was ok".

The vet had checked both cats, given them boosters and then took blood from the sick one, in under 15 mins, she would call with the test results, but if no call by Thursday (IT WAS MONDAY) to call the clinic.

I walked out to the counter to pay, the bill was over $600 dollars for
2 x consult and health check ,
2 x booster needles and
1 x blood test.

I felt no love or care from the vet, for me or my animals (you think it would be a occupation requirement),

I understand about being upfront about costs, they can be high, [redacted inflammatory comment], No bedside manner for animals or the owners, I have never disliked a vet in my life.

So Thursday came around, I missed her call so called back, later that day, I was told by admin or whoever answered the phone, that the vet was busy and cant tell me results, I asked if they could or any other vet, atleast 4-7 vets work there,and I got a quick "yeah red blood count is slightly elevated, but all in range".

So no concerns, but we can do another test $200 per test i was told again, I declined the second test in 2 days, due to no issues from first test.
I have had 3 animals, over the years come to this vet and after this experience, I will never take my animals back again, i HATE TO SAY IT BUT, NO LOVE, NO CARE, JUST $COSTS AND NO BEDSIDE MANNER.

I know human doctors can be cold but a vet, who doesnt care is a horrible thing .
I would never recommended this vet ever again, sadly.

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