Very disappointed in this business. I Ordered my wedding dress from them and didn't hear from them for months. I was getting worried as it was getting closer to my wedding so I went into the store for an update on my dress. I was advised that the lace for my dress had been discontinued and that they were making my dress with a different lace and that they had tried to call me but I hadn't answered. When I informed them that I had not received any calls from them.. it turned out they had put an incorrect phone number but what was more disappointing was the fact they didn't try to contact me through my secondary number which was my fiancés or my email address. The lace was my favorite part of the dress and the fact the [redacted due to personal identifier] had decided on her own to use a different lace and then tell that I wouldn't even tell the difference was very disheartening as they took my special day as a joke to them making me get a dress I didn't choose. When I informed them that I wanted to cancel this order as it's not the dress I choose they advised the store has nothing to do with it and that I had to email the accounts.
I found that the Calabro team were very dishonest as they made me pay for something they didn't have in stock and tried to trick me into something else as it was getting closer to my wedding and I wouldn't have any options. This is still ongoing issue as the accounts are not replying my emails and I will have to take this further. This is very stressful as this business is not trying to resolve an issue they created for me.