During covid my cat was taken from the carpark into the vet by staff as owners were band at that point. I was then told the cat would need sedation before she could be examined as she was resisting. I did not agree to this as it seems to me to be something any vet should be able to do without sedation and my cat was tame and not at all vicious on any other occasion. And so the cat was not examined. Nevertheless I was given a bill for $75 for 'consultation and examination' - ie" which had not been provided.
I then took the cat that afternoon to another vet and they were able to examine her ears, eyes, abdomen etc with no problem and certainly no sedation.
I won't be going back.