Reviews by louisej292

This review is for Castle Hampers, Silverwater NSW

verified email - 19 Apr 2016

CASTLE HAMPERS SCAM!!!!
Beware of Castle Hampers cold calling you asking if you would like $50.00 off a hamper. If you say yes, they say they will link it to a "Quick Bites hamper", you wont know what they mean, but your'll probably say ok? Like I did, and this is all that was required to place an order (293.80) without my knowledge. All I agreed to was for them to send me catalogues with a 50.00 off hamper. But they unknown to me used my bank details from an order I had I placed with them 12 years ago. I was unaware that an order had been placed until, the weekly payments kept coming out of my account. Four payments before I noticed. I am going through my banks fraud department to get the money refunded. I have contacted the ACCC (scamwatch), and just want to warn people!
In my view, companies that pull this kind of low stunt to get money are usually going under, so beware of Castle, and watch your money. Phoned castle, but the manager is overseas and they would not let me speak to the stand in manager. Said they will call me back, but of course they have not.

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