I am trying to support local businesses by ordering dinner a few nights a week. Today I chose your restaurant, The Buckingham Arms. I ordered through uber eats.

Half of my meal was missing. When I called to complain I spoke to the manager she claimed it was not on the order. She then said, " Oh it was at the bottom ".

I then had her say " you can come and drive and get it ". Well if that is how I wanted to get my meal, I would not have paid a ridiculously large delivery & service fee to get it delivered????

And the reason I get food delivered is that I am not driving at the moment.

So this left 1 substandard meal to feed 2 people.

Honestly, I am very disappointed with your Hotel and especially your Manager.

I would not recommend this hotel thanks to today's interaction. This is disheartening to me because I am a local!!!