It's misleading to provide even one star for Wynstan Blinds.

This Company is absolutely hopeless and I strongly recommend any prospective customer to walk away if you are considering them for blinds, flyscreens or doors. They just aren't capable of delivering.

We ordered roller blinds, flyscreens and doors back in March 2022. We were informed to expect a lead time of 6 weeks from order to installation. Fast forward 14 weeks and the installer came today.

Whilst I appreciate that many goods/services have been strongly impacted by the pandemic (and so I have some sympathy), the customer service team have continually misled me about the reasons for the delay. On one occasion there were no installers, two weeks later I found out that some of my order hadn't finished production and so wasn't ready for installation in the first place! Trying to get a straight answer from the customer service team was impossible.

Today, the installer informed me that every single blind (12 in total) has been incorrectly measured and so cannot be installed. The flyscreens are also the wrong colour.

I'm not surprised by this, it rounds out what has been an absolute disaster from start to finish. The problem now however, is that I will need to deal with the hopeless customer service team that have zero skills in customer service and I have absolutely no confidence that they can fix this.

I will be requesting my money back and will look to an alternative provider. I'll keep this forum posted if there are problems with a refund - I expect there will be!