They told me I took the tags off my return and I would need to pay $10 to have the unusable item returned to me. Disgusting customer service by [redacted due to personal identifier] and no reply yet from Fox Maiden for their rediculous attempt to hinder my return. I will be contacting the ombudsman if they do not reply soon.
*I have edited this review due to being contacted by Fox Maiden with an apology and a gift voucher and admitting fault which was good of them to do.

Approximate cost: $119