My Car had been making noises which eventually become louder and louder.I like that Autoplus persevered until they found the whole problem.They went to some trouble to locate the problem where it was.Once sorted parts were ordered but we had to wait for them.When the parts were available, the team had my car for the day and I was able to drive it home. It was a quite as a mouse. I appreciated having the use of loan car. I have been a customer at Autoplus for about 10 years and I wouldn't go anywhere else.