Reviews by lynk700

This review is for Tender Disposals, Springwood QLD

verified email - 09 Feb 2021

Very unhappy with my dealings with this company. Would never go back. I brought an outdoor setting. I confirmed with the girl on reception twice the number of pieces that came with the setting. She assured me there were two armchairs - which was the reason I sent ahead with the purchase. When the setting arrived there was only one armchair. And the one armchair included was damaged on the leg. When I emailed the company all they would say is the staff member got it wrong in regard to what was included!!!! They did not even address my issue with the damaged chair - they are still ignoring me in regard to this. Their only comeback is if I return the furniture they will give a refund. This is not practical as I paid someone $100 to collect (I live on the GC) and I would have to pay the same to return the furniture which has been unpacked and assembled - we left the chair to last and only then noticed the damage. All I want is the damaged chair to be replaced but they are ignoring me.

Approximate cost: $1000

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