Beware! Booked and confirmed a 9am appointment for an end of lease clean and carpet clean. The cleaners did not turn up. The links to phone numbers on the website did not work so I had to email, there was no reply. I thought I had been duped by a fake website. After a very stressful day of organising another firm to clean the carpets and cleaning the rest of the place ourselves the cleaner finally appeared at 2pm. The cleaner spent about 2 hours finishing off the job. Somebody finally got back to me that evening and after a string of emails refunded the carpet clean, however refused to refund the time lost on the house clean. We paid $390 for one person to clean 4 rooms. This company believe that the time difference between 9am and 2pm is 'approximate'. They also reserve the right to change appointments within a 72 hour period, defined in small print at the end of a very lengthy set of terms and conditions. There are some great cleaning companies out there - Bond-Cleaners is not one of them.

Approximate cost: $195