Reviews by maddier190

This review is for Oxenford Seafood And Pizza, Oxenford QLD

verified email - 06 Oct 2018

Avoid at all costs. Fish is frozen and small in portion, food is greasy, potato scallops are raw and they don’t salt their chips. Second attempt at this place hoping the first was a one off, delivery couldn’t occur because driver couldn’t find our address, despite sending location screenshots and directions (our address is not difficult by any means). Driver was really nice and apologetic and said it was his first day on the job, but store accused us of lying about our address, trying to convince us that we had it wrong despite confirming it many times. After the food was sitting around in their car and store for over an hour at this point she told us ‘the foods fine you’re not getting a refund’, she yelled at the driver to go back to where he originally tried to deliver (the wrong address). The lady talked down to me, called me names to her coworkers, patronised me and did nothing to apologise or rectify the situation. Worst customer service I have ever experienced BY FAR. Anywhere is better than here, do yourself a favour and find somewhere else. This ruined our Friday night and was the biggest hassle.

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