I bought a brand new car Yariss Cross 2021 at Toyota Penrith, but they ended up giving a car with hail damage and tried to cover it up. What should I do ?
Their manager also said that TOYOTA AUSTRALIA advised them just pdr/fix any hail damage car and sell it as normal (price of brand new car? Is it true ?
Story on the pick up day:
- we aksed the salesman Ninh Nguyen if they were affected by the hail storm recently or not. He said :"No, no, we leave the car under cover,..."
- But after my husband spotted some hail damage and broken pieces.
- The manager came out and admitted that the car was fixed, (pdr) and they told us to bring the car back this week to get it fixed.
Is it acceptable in NSW or Australia, do people allow to sell damage product with full price of brand new product to customer ?
i paid for the price of a brand new car but I already lost value with this car."

Approximate cost: $40500