I am currently in the process of purchasing an apartment through William Winter at Castran Gilbert who has been attentively assisting me throughout the entire process. The apartment is an off-the-plan purchase in Ringwood and settlement is due to take place in September. Will has been amazing. Every query and concern I have raised he has responded to immediately, even contacting the developer and builder in some instances and always providing responses in a timely manner. Nothing has been too much or inconvenient for Will. I have felt very confident and informed in all the steps along the way and he has taken an interest in the progress informing me when updates have been posted or there is new information available. I feel part of the process and as well as being a new experience, it has been very interesting and rewarding. Thank you Will. Your dedication and enthusiasm together with your hard work, interest and accessibility I hope will reap benefits for you into the future and I thank you for all the assistance and assurances you have given to me.