Michel's hasfriendly staff. The seating is in the busy but relaxed ground-floor area of a shopping plaza. It's a good place to sit and chat, over a coffee or hot chocolate. I went to spend some time relaxing with a friend, and spent several hours just chatting. The waitresses were not obtrusive; they cleared empty cups and plates and asked about further orders without implying that further purchases were necessary or the space be vacated.