I bought a 2016 Ecosport, unfortunately one of those with the now well documented powershift problem. It is a pity that I didn't know at the time of purchase that it would give me no end of trouble.
In is my belief that Ford is avoiding the issue of liability to repair, replace or otherwise compensate, by setting the measurement they use to determine unsatisfactory performance way too high. In this way they can say that they do not consider the annoying shuddering in vehicles such as mine to be a problem. The Wayne Phillis service department has been unable to fix it even after 4 attempts, so I have been left with a car with an issue that I really I don't like, and a car that has greatly depreciated in value. What annoys me about Wayne Phillis Ford is that they seem to have given no real support for my case in dealings with Ford Australia, or stepped up to the plate themselves to offer some compromise solution. Some may regard this as their loyalty to Ford Australia, but as a never to return customer, I think that it stinks. I gave it 2 stars, the extra one out of respect for the employees who have to deal with customers who have been abandoned by Ford.