I had a brand new laptop which he was supposed to remove a virus from. He was to return it to me within 2 days. When I had not heard from him I rang him and he said he had been to busy to look at it. I had a gut feeling something was wrong, so I looked up reviews for Elite computers. Next day I rang him again and said I was going to pick up my laptop and not to touch anything on it. When I picked up my computer He swore to me that no one had touched or opened the laptop. I got home an it was not loading kept coming up as hard disk problem. My wife suggested I take it back to place of purchase as it was still under warranty. The technician straight away could tell that it had been tampered with. The security seal was broken and the screws were not even in place. I rang Elite Computers to ask him what did he do to my laptop. He said no one touched it and started swearing on the phone. When the real technician opened up the back he showed me that the original solid state drive was missing and replaced with a cheap second hand Kingston unit. The 4GB ram was missing. (So much for Elite Computers saying he never touched the laptop at all). I am grateful that the Harvey Norman computer Technician was honest enough to open the computer and show me what was removed there and then. Never ever will I trust Elite computers again.

Approximate cost: $300