Absolute 5 stars and they're nothing less. Theyre a lovely team who know the A-Z of BMW's and beat service at dealerships by a huge margin. I have actually sat with them in my vehicle to advise me about my car, it's condition and potential problems. They even take you into the garage and show you the parts removed from your vehicle that were replaced and will show you why. This service centre deserves approved BMWuthorisation and support, as they are doing nothing less than support the BMW Bavarian manufacturer with outstanding service. Give up your current BMW service centre and go to Stokes and Renk. You won't regret the decision!