Reviews by mattj211

This review is for Do-All Appliance Services, Moorabbin VIC

verified email - 05 Oct 2023

Another company assessed my partially working rangehood and identified the problem but couldn’t get the part. DoAll said they were the SMEG rep and could fix the problem. They charged $140 to come and then said they had to take it to the workshop and would return it in same condition if they couldn’t fix it.
3 months later and still no rangehood. They then wanted to charge me a total of $700 for a new $300 rangehood. I asked them to return my old rangehood in same condition they removed it.
They brought it back and it wasn’t working at all so they took it back to workshop and another month later brought it back with secondhand parts that didn’t fit properly and charged me another $390.
The owner was rude and wouldn’t accept responsibility that his employees had wrecked the parts of the original rangehood and said I had to pay for their time and stuff ups.
Definitely wouldn’t recommend due to the owners’ attitude and lack of customer service.
Office girls and technicians who came to my house were all really nice but DoAll is a rip off and wouldn’t trust them.

Approximate cost: $530

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