A pack of crooks – worst moving experience ever.
I sincerely hope that anybody reading this takes note. Please steer well clear of this dodgy “company”. It’s simply not worth the trouble. In the spirit of good storytelling, I’ll describe our day from hell. To be fair the job started reasonably well. I personally thought they were a bit slow taking our things down to the truck but I’ll happily put that in the category of “first world problems”.
After about an hour, I suddenly heard a commotion outside. One of the movers had gotten into an argument with my neighbour over their use of the fire doors. Rather than be professional, this worker starts effing and blinding and acting like a first-rate goose then… silence. Assuming he had walked off to cool down, I waited an hour before going to look for him. I discovered, to my dismay, that the truck was gone with half my stuff inside it. No phone call, no communication to let us know what happened… nothing. A frantic phone call to “the boss” revealed that the confrontation had turned physical (still not sure what that means) and the worker was required to leave as per company policy. In short, we were told that a second crew was on the way to finish the job. They took over 3 hours to arrive but to be fair, they did a good job. We did, however, learn that angry boy had to leave because he was on parole and couldn’t afford any mishaps with the police (isn’t it just wonderful to have guys on parole handling one’s personal effects?)
So the rest of the move went relatively smoothly. We paid in full for the job and that was that (or so we thought). The next morning, we realised that they still had they keys to our apartment. They had needed them to get in and out of the building but forgot to return them to us at the end of the job. I rang the “boss” and was informed that our keys would be returned to us later that day. They never showed up but promised to come the next day. The next day, another no-show followed by an SMS from “the boss” offering his most sincere apologies. So this goes on for a few days… me calling, them promising to drop the keys off, etc. After 3 days of this, we decided to try a different approach so my wife called. “The boss” hung up on her mid-conversation and then refused to return our calls or messages.
The next step? Get the police involved. When I told them so, they didn’t bat an eyelid and I soon found out why when I visited the local police station. I was informed that, because I had willingly given them the keys, it was a civil matter and not a criminal one. All this meant is that the police had no power to intervene and demand that they return our own keys to us. As it stands, they have now been ignoring my calls and texts for 10 days, even though I have offered to pick up said keys.
If you want to be mucked around and swindled then, by all means, give this mob a call. They’ll happily sort you out I’m sure.

Law firms, more often than not, find themselves facing a classic double-edged sword because their services tend to required by people facing adversity in their lives. Calling GMP to assist with my case is the best decision I have ever made (apart from marrying my wife, of course!)
From the very beginning, they ensured that the process was simple and straightforward to someone like myself with absolutely no knowledge of legalese. A huge “Thank You” to my solicitor, Jesicca and her team. Of special mention are Emily and Sali who were beyond patient with me. I’d also like to thank Alex for always promptly putting me through to whoever I needed to speak with. From the bottom of my heart, I’d like to thank everyone for always being available to chat despite my pestering at times!
Perhaps the only “disappointing” aspect of this review is the ability to merely score 5 stars. They deserve far more than a 5-star rating because their treatment of me and my family has been nothing short of excellent. somewhat surprising given the fact that their fees were less than half of those I was quoted by a local company.
Thank you!!!