Hello to a team that is beyond words.
Today I had the dreaded task of picking up my Lizzie's ashes. Driving to you I was imagining all the things I was going to say to you all but upon seeing the bag with her in, words escaped me.
I wanted to say thank you. Not just for the end, but for being there for Lizzie and I through all her ailments and concerns. Thank you for putting hers and my heart before revenue and caring about us above all. Lizzie and I had 16 years together and travelled locally, interstate and internationally. Having been to many vets over her life, I can only recommend the care and passion you all have displayed. You ALL genuinely care and that, I cherish. I cherish knowing I said good bye to my best friend knowing she was loved to the end by you all too.
Sorry I didn't get to say this today but I wanted you to know that ur team is second to none. Thank you doesn't seem enough.
RIP Lizzie Cross. 1999-2015 xxx