I just wanted to thank the Auburn Decorug staff team especially Zac and the rest for their assistance, sympathy and professional manner. Not have they only assisted me with my selections in timber flooring and carpet for our brand new build for a dual occupancy but they have went out of their way to inspect the build with their own experienced project manager to see if they can do anything to help with the issues I had with the builder so the works can be ready for the installation of the floorings.

I like to sincerely thank the team who came out to take the measurements, for taking time to inspect before booking for installation, the store manager who pinned a few issues with the foreman which reassured me that a correct and good installation will be achieved.

I have went through a distressful and an unpleasant experience with our build due to the builder but this team have been very understanding, patient and pleasant to work with .

Thankyou Auburn Decorug for your friendly service and helping me with a very difficult situation; building is a stressful experience but your team have made me feel at ease and relaxed.

Great service, I would recommend this team and store to everyone.