I booked my first house inspection with MPI in late 2016 and ended up booking 7 in total. Cathy supported the entire process by booking inspections directly with real estate agents, letting me know when the inspection would be done and replying to any general queries that I had. Joe was one of the few inspectors that actually referenced the appropriate Australian Standards. I found the photos in the report useful as they provided objective evidence of what had been observed. The reports help us set realistic limits at auctions as we knew what work was required on the property we were bidding for - we walked away from a number of properties without regret. Joe developed an understanding of what kind of property we were looking for and what work we could realistically do on a property. There were some minor delays with written reports but Joe always provided a verbal summary and renegotiated completion of the written report within our requirements. Three agents commented to me upon the thoroughness of the inspections they observed. We felt confident with our eventual purchase. We recommend MPI to others for pre-purchase inspections and will use MPI to assist us with ongoing review of our family home.