It is unfortunate that after a very bad first impression (rips and holes in booth seating, a restroom door not locking) the night did not improve.
After waiting for an hour for our meals to arrive, we asked the waiter what was taking so long - Other guests had arrived and ordered after us and yet were already eating their meals. When our meals did finally arrive (15 minutes later) we were left extremely dissatisfied. Not only were the meals cold, one of them was not even what we had ordered. Staff did not make any mention of why the meals were so delayed, nor were any apologies made.
It would be assumed that such poor quality and service would be due to a full restaurant, or overworked/incompetent staff. The restaurant, however, was fairly empty.
I would not recommend this restaurant at all. In fact, if you are in the area and are feeling hungry, I would suggest the Hungry Jacks next door over this establishment.