Reviews by melissag88

This review is for Diana Removals, Mulgrave VIC

verified email - 17 May 2021

I experienced several issues and a final bill that was more than 2x my original quote.

Movers were:
- over an hour late with no notification and no timeframe able to be provided on arrival;
- very slow to complete the move itself, they double handled everything, unloading at a mid way point in the building and then re-loaded to take to ground; and
- i assisted with a large percentage of the smaller items being moved.

Because of this I was late to my new building's moving timeframe which further compounded the time taken to get the items up to the apartment.

Overall, the move of a one bedroom apartment to a building ~3 streets away took over 5 hours.

The company did not accept my complaints as valid and have not agreed to my request for a partial refund to return the service to a market comparable price.

At this point I am left feeling like I have been taken advantage of and that the movers purposefully moved slow to increase the time/price.

Approximate cost: $600

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