Hi there Jackie,

Windows are all done - and a great result!

It's so fantastic to have sparkling clean windows. It's amazing how much of a difference it makes - lovely and fresh and clear just in time for Spring to start thinking about arriving!

We've been doing a bit of landscaping and deck building in our backyard so the windows were fairly dirty, but I didn't realise quite how murky they'd become - the clean has made a huge difference.

Tshering arrived at our house today punctually at noon as arranged. He was quiet but friendly, and first of all had a look around to see all the windows in our house and I let him know that the loungeroom ones were the highest priority.

Then he got to work - starting outside. He had the right equipment, but seemed to be having a bit of trouble with the long pole. It turned out that it was broken, so he wasn't able to do the top thirds of the windows at first. He asked if we had a ladder he could use, and Charlie got it out of the shed for him. Then he could access the full windows, and he's done a great job.

Tshering went about his work with care and didn't rush, and was sure to clear up the drips which I was really pleased about.

I think the only area for improvement would be just to communicate a bit more - he seemed a little shy and didn't ask about the ladder until he'd done half of the inside windows so we wondered why he was cleaning the windows in a peculiar order.

The overall result is fantastic and we're really pleased - we'd certainly have him back again and have resolved to get our windows cleaned at least once a year because it makes such a difference.

Cheers, Mel in Wanniassa, Canberra ACT