UPMARKET PETS SHOULD BE SHUT DOWN!!!
This is an absolutely terrible place, I am not sure how they manage to stay open with the terrible condition their pets are in.
Two years ago I had bought a puppy from them and after three days she was diagnosed with parvo disease, she spent two weeks fighting for her life in hospital.
They are dirty and they are rough with their animals and it is clear that these puppies are not healthy once you buy them.
They also provide you with a dodgy VET to go to, which I did and he was rude and rough with my dog when I told him I took my dog to another VET as told to me by the girl who sold her to me (maybe as a warning). The VET called the owner of upmarket pets in front of me and basically insinuated that I was a liar and that my puppy was fine (she clearly was dying) as she was vomiting blood as well as having bloodied stool and couldn't move.
The VET passed me the phone to talk to the owner in which he asked me to take my puppy so he could see for himself, when we reached to the pet shop he took her inside and injected her with something at the back of the neck which instantly brought her back to life.
This lasted for a few hours before she got increasingly worse and was taken to the Werribee hospital in emergency and diagnosed with life threating parvo disease. RSPCA was contacted as well as the local council. why are they still open selling sick animals?
BEWARE! DO NOT SUPPORT THIS PET SHOP!