Reviews by michaelc916

This review is for Kratzmann Caravans, Virginia QLD

verified email - 24 Jun 2020

I cannot believe Kratzmann Caravans, absolutely unbelievable.

Because I didn't purchase my new motorhome from them they are refusing to do any service for me.

Graham who is apparently the head of sales is so annoyed that I didn't purchase my new $175,000 motorhome from him that he is refusing to do any service and installation of new equipment.

I wanted them to install an inverter, diesel heater and slide out BBQ, about $8k in stuff and they refused ?

Absolutely unbelievable and it was probably a very wise choice not to purchase from Kratzmann Caravans in the first place because like now I am getting absolutely zero service which seems to be similar to many of the comments online.

Be very aware when you are dealing with Kratzmann Caravans that you are dealing with a business with no moral standards, no business standards, no ethical standards and absolutely no customer service values to not support a product that they are a dealer for but not purchased from them.

Be very aware and stay away

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