Reviews by michelec64

This review is for Star Track Express, Sydney NSW

verified email - 16 Sep 2021

I'm really disappointed by delivery service. First time attempted delivery: I was not home, just a SMS message; no card left, no notification, no communication at all how to collect my parcel. Second time attempted delivery: I was home all day and I see a SMS message saying "attempted delivery" a card was left, when no one rang the bell and no card into the mailbox. Had to call to find out what happened. After no less than 30 minutes waiting I was told that the delivery driver could not find a car park. Are you serious? Your job is delivery, find a spot and ring the bell or just leave the car for 1 minute on the street to ring the customer or call the customer and ask to come down. Now I have to call the sender again to rearrange another delivery wasting more time when I need that parcel urgently as I need it for work.

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