Would give this company zero stars. Poor customer service. We had shutters installed and when we lost the remote we had to pay $145 to get a new remote which did not work with the shutters. After more than 5 months the company refuses to attend to the property to configure the remote to make it work - their excuse - no parking on the street. What a terrible excuse - there is plenty of parking on the street and they were able to install the shutters fine. They don't pick up the phone and have no customer service post installation. Just horrible. The issue is still unresolved.