We have had a great experience with this company. Our orders have been of high quality and delivered quickly. We tried numerous other nappies and they were either ill fitted for our child, created a reaction or leaked. This was not the case for our order of Muumi nappies with Nappy Palace, for which we've never had another annoying night time nappy leak wet the bed. These nappies have even seen us through almost completely leak free gastro diarrhea for our son.
As for service, even when there was a mix-up with the courier and our order didn't get delivered (not usual - happened once), they got onto sorting it out straight away and ended up delivering our order personally and were very pleasant to deal with.