We booked Villa 3br Margarita Resort Condo through Weekenda to see a nearby concert. The concert was cancelled due to COVID and travel restrictions meant we would not be able to go anyway. All other companies involved, for example Ticketmaster, happily issued timely refunds, Weekenda on the other hand seemed on a mission to keep our money, even though they’d rebooked the property to somebody else. The boss, Peter Smith even went as far as to criticise AirBnB in the NSW press for issuing refunds to people affected by the virus restrictions.
I have never dealt with such an unprofessional organisation, and be aware that they are totally unregulated - it’s like they operate out of somebody’s living room or something some of the correspondence from them would actually be hilarious if it wasn’t for real. Bunch of idiots - beware