Reviews by miket306

This review is for ANZ Bank, Melbourne VIC

verified email - 04 Apr 2023

Anz advertised ANZ plus - ANZ save with 4.25 percent interest rate for 250k.
Beware the word "under"
All other banks like bankwest westpac national bank ubank all have similar product up to 250k and they all honour high advertised interest rate up to 250k. Any amount more than 250k (excess of 250k) will be paid in lower rate. ANZ advertised 250k but "under" . The will pay you high interest rate if u have up to 249999.999999 in the bank. If you get deceived and deposit exactly 250k into it. They will only pay you 0.6 percent on the full amount. I think this is very misleading. They should not advertise 250k if they only accept 249999.999999 for the deal. Not willing to rectify this when support is contacted is purely corporate greed and scam at its best. The case was turned down by support then escalated to complaint then turned down again and now escalated to resolution team. If still no resolution after this, will have to lodge a case with consumer affair.
There is a reason why every other bank advertised up to 250k instead of under 250k. When you advertised 250k but that amount is not accepted, it will create confusion and mislead consumers.

Very disappointed and even worse how they handle the situation. Basically they will just tell you is all in their term and condition and there is nothing they will do about it.

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