Great practice. Run to time. Friendly and always pleasant. The receptionists are very helpful and go out of their way to resolve a dilemma of booking a time. The Physio guy had personality, could relate to children and showed a genuine interest in my 11 year old son's sporting ability and getting him back out there. You are not hurried away so that they can get to their next customer. I will have my fourth visit next week. Highly recommended. They have moved to Hornsby in a more convenient location but still have the same phone number.

Polite, welcoming, know their cars. Workshop is clean and so are the workers. Spot on with their timing of how long it will take to repair. Thoroughly recommended.

I AM NEVER GOING BACK THERE.
I have been there many times between 2012 - 2014 and couldn't fault the service, quality or value. However, since February 2015, the service has deteriorated. During 2015, I went there 3 times.
The young staff have NO IDEA on how to wait on you. Their manners and approach are appalling.
I received dirty cutlery to use, I received dirty crockery to drink from, and chipped plates to eat off. The last time my small son ordered a lemonade and he was given a can & no straw! YOU'VE GOT TO BE JOKING? It wasn't take away that we were there for, but a sit down lunch. Previously drinks were served in a mug.
The wait time is ridiculous long, even when they are not busy (with 6 customers already eating) and they don't serve chips after 3.30pm when school has been let out - where's the logic in that? Oh, and they don't serve you at the table around 3.45pm - it is only takeaway - but their tables and chairs are still scattered all over the footpath across 3 shops.
Food is poor quality now - order a serve of scones & see what you get - a portion of Damper - disgraceful. Chips were coated in a spicy coating, even for children.
I am NEVER, EVER going back there and I will NEVER, EVER recommend them.

Approximate cost: $27

Returning customer to the Property Management department. Speaking from experience with 3 previous real estate property management departments in the same area, the staff are polite, efficient, and nothing is a trouble. You are put first each time you contact them. Highly recommended.

The Penthouse: Creative design, but it really is a waste of money. So over-priced and only lasts 3 months. I never received the opener for the internal door - I was told to look harder in the wrapping...... It was NOT there. But I wasn't believed and they did nothing about it. It
is a very large key. If it's not there, it's not there! I didn't receive the swing in the order either but it came after I rang. Within 3 months, the back door had warped as it is not braced, and so the timber slats had moved apart. It is now loose and will not shut without effort as the screws for the hinges have come out because the timber has started to rot where the door frame is. The chimney area leaks even in light rain. The window slider has deteriorated, the handle on the window has cracked off, and the window won't slide because the masonite has swollen & cracked. I rang to tell them of these design faults and they wanted me to send photos or a video of closing the door. They suggested I put a hose on the roof so they could see where the water is dripping down in the video I was to send them. You've got to be joking?!! Bad design of the back door - it needed to be braced and not enough sealer used to seal the chimney area. Basically cheap timber used throughout. Then I was told that I needed to paint the house once a month to keep it in good order!! This type of upkeep was not mentioned clearly on their website at the time of purchase. This week, pieces of ship-lap timber have fallen off below the back door - they are not nailed on but glued on,and this indicates that the glue is not weather- proof. This is not part of my upkeep ritual of weekly maintenance, but their failure to build correctly so that it lasts. I paid over $1200 and I should not have to complain about an inferior product.
I gave them 1 star to leave this review but they deserve none. I cannot recommend them at all. Fortunately the 3 chooks free-range all day and only go home at night. The tarp over the house solved the water leak but looks terrible. The back door has to be rebuilt & braced at my expense. I hope this review helps others to make an informed decision before purchasing from this company

Approximate cost: $1200