I recently called Nespresso to enquire about the cost of some replacement parts for my coffee machine. When they told me they would send them out free of charge I was stunned! Not many companies offer that kind of customer service these days. Every time I have been into a Nespresso store, I always get the highest level of customer service that I have ever experienced. And it is the same no matter what store you go into. A big thumbs up to Nespresso for their excellent customer service!

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