in the past dont fret pet was amazing with truly lovely carers..this time around not so good as we were curtly informed our dog had been doing toilet inside their house while we were gone..we were given a cold reception by both carers especially the husband which made me want to get our little girl out and home asap.. she was extremely traumatised by it as she was so very clingy for days..in future we will take her with us . its too expensive to put her thru such an experience again