I bought a full priced muscle tee for a birthday present. It wasn't appropriate and when I tried returning it, less than 24 hours after the original purchase with a receipt and all tags attached for a refund, I was told they do not refund. The sales lady said I could ask management ...I said great lets do that. She wouldn't ring and said I needed to go home make the call and then come back!!!! Too much hassle.....I got a credit note instead and will NOT buy another piece of clothing from Ghanda Sorrento.
Really poor customer service, and bad business practise. If you do not give refunds on full priced items then staff should tell customers at the time of purchase.
One star is too many stars , if I could give none I would!!!