How disappointing our experience has turned out to deal with after sale/insured department of Henley. We moved into our beautiful home around first lockdown and were totally unaware of transitioning period for repairs. When we did have something, then were told to contact another department who stuffed around playing phone tag! We attempted a few times to communicate via email and to get to the bottom of it. Then second lockdown happened so they used that as an excuse. We have five Henley homes being built across the road and no one can come over to check... There has been no follow up contact since which I found quite unprofessional. Should I now pushing this matter a little higher to get my result, I couldn’t help wonder!