We ordered thousands of dollars worth of paving for our pool project. Two important pieces were damaged - most likely not cured properly as the edging is cracking and peeling off in over 10 places.
When we contacted them to ask if they can be replaced they treated it like we were out to rob them blind!! Accused us of damaging it ourselves when we have CCTV proof no one touched the paving - you would have to hit them with something hard over 10 times to get this amount of chipping/cracking. Upon close inspection you can see the top layer is just peeling off.

We were even happy to pay for 2 replacements (we are talking $40 here!) but they were more intent on contacting the landscaper trying to prove we damaged our own goods! So much for a warranty - the pavers should not crack and peel, but they will pass blame rather than honour a warranty.

Customer satisfaction is low priority. I now also doubt the durability of their products. I will never recommend their products to anyone.

Approximate cost: $3500