Fremantle Stone

Pavers less than a week old are peeling/flaking/chipping & to top it off have changed colour since the rain where some are darker than the colour chosen. Obviously either a bad batch & not sealed correctly or a very poor manufacture process. Not happy at all! Unable to contact them as they are not open for explanation & replacement.

Approximate cost: $1800

I used Fremantle Stone in my last two properties and will be using them again. My pavers have been exactly what I hoped for both times and have found the team honest and easy to deal with. Thank again.

We ordered thousands of dollars worth of paving for our pool project. Two important pieces were damaged - most likely not cured properly as the edging is cracking and peeling off in over 10 places.
When we contacted them to ask if they can be replaced they treated it like we were out to rob them blind!! Accused us of damaging it ourselves when we have CCTV proof no one touched the paving - you would have to hit them with something hard over 10 times to get this amount of chipping/cracking. Upon close inspection you can see the top layer is just peeling off.

We were even happy to pay for 2 replacements (we are talking $40 here!) but they were more intent on contacting the landscaper trying to prove we damaged our own goods! So much for a warranty - the pavers should not crack and peel, but they will pass blame rather than honour a warranty.

Customer satisfaction is low priority. I now also doubt the durability of their products. I will never recommend their products to anyone.

Approximate cost: $3500

When recently finishing our home in Landsdale we decided to visit the guys at Freo Stone in Greenwood. We needed paving for our driveway, portico, alfresco and narrow side of the house as we didnt want to make the mistake of covering our serviced with a poured product! We made a booking and they came out to our house to help with the design, product selection and measurements. All this was for free!!!
They then helped us with a contractor and within 3 weeks the pavers had been delivered and installed by the contractor.
We used the Quartz Gem range for the driveway and Engineered Limestone for the portico, side and alfresco. I must add how cool the limestone stays under foot!!

Approximate cost: $5500

pool header - we were very specific about what we wanted & after discussiing with staff were sold a particular pool header which once put on pool did not give the look we had discussed. After emails & phonecalls to rectify this matter - the attitude is we aren't responsible for what our staff tell you, it's not our fault it is the pavers for not showing you what he was going to do with the pavers. If we had of been advised by the staff at the company of what you can & can't do with these pavers around a pool we would not have bought them.I am struggling to understand the attitude - basically once it leaves the store they do not take any responsibility. we have been offered a discount if we purcahse more pavers but not to rectify the problem nor discount on replacemnt pavers. very dissappointed with attitude apparently it is our fault for trusting the staff to know what they were talking about. will never spend another cent with this company

Approximate cost: $700 + labour costs

Fremantle Stone have provided me with excellent quality pavers for my patio area. I have just ordered some handmade borders to go with them. This place has loads to choose from. If you are a little budget conscious you can do what we did and buy some seconds pavers. We cant tell the difference to the full price ones. I will be going back next time i need some more pavers.

Approximate cost: $2400.00