I snapped off a key in my side-gate lock. Got myself into another fine mess trying to fix it. My bumbling efforts only made the situation worse. I sent an email with photos to Oakleigh Locksmiths then visited the shop. They explained how I could dismantle the unit, which I did. Then I took the problem lock to them and they fixed it in a jiffy and didn't charge me for doing so. I was thinking it was going to cost me in excess of $120. But their instructions and other help turned all that around. I took it home and re-assembled the unit and now it's as good as new. Their website has a contact page which I found most useful.

Approximate cost: $0.00