Online purchased a tree -1 week later now response - called and been told to wait without checking the order details - called again and been told it is ready but one item is out of stock - wrong tree was given ,found out when flower season came - contacted at least 3 times no response - complained - promised the tree will be swoped after restriction ceased - called twice to ask for delivery after lock down - staff showed up with no notification (not sure what happened if no one was home) - swop the tree, took the new tree out with no soil on the root and planted in the hole, i questioned the tree looks dry the answer was it is fine, it will grow, alright - after 2 months all the leaves dried, dropped, no new leaves coming out, a dead tree sitting in the front yard - contacted Diaco after weeks i have been told they believe the tree was at good condition when it was delievered, it is probably the problem with myself......... It is diappointing, the first tree they took from me was healthy and strong, and i planted it not their staff.....

I spent too much time on this and it all started from they gave me the wrong tree. And now i have been blamed just because i trusted them and i did not take the second tree's photo when it was delivered. Too disappointing

Approximate cost: $130