Went to my complimentary facial treatment late last year. I did not have much concerns about my face but I did develop hair loss after my pregnancy so I asked about their hair products and services and the quality of ingredients surprised me so I took up the hair gold membership I went to my 3rd hair computer diagnostic last night and I am very impressed with the comparison I must admit my hair started to grow back in areas were it was most bold. I love it so much so I upgraded to platinum yesterday and with platinum I got offered a few complimentary treatments :D now I'm a member for hair and face because I thought it would be better to prevent then cure in the future cause the technology is quite amazing and the skin specialist is looking after me a lot after my pregnancy with my first baby.