I initially thought this spa was quite amazing due to the quality of the products. However their service to customers is of questionable quality. There is no follow up.
At the moment I bought one of their body packages and it comes with a series of body treatments.
Currently I am trying to contact them and this phone is listed as disconnected as is the website.
Does anyone know where they have gone to?
Totally unprofessional
Caroline Dupain

Products are a little pricey, but worth it to just relax for 1 hour or so and have a go at the treatment. I think overall pretty ok.

Approximate cost: $3000

My experience in Deaura was really good, In fact more than what I had expected. I loved the attention that I was giving in term of service and the treatment. Atmosphere is mesmerizing, the therapist explained me everything what she was doing and why.Overall the experience was really good, and I did recommend some of my friends and i'm sure they will have a great experience. :)

I also was invited into the clinic to receive a 24 karat gold facial treatment and i was really satisfied with the outcome the staff was friendly and the facial itself was really good it was relaxing, treats different types of skins i would know cause my skin is a mixture of oily and dry but also sensitive to many products.. thats why i was abit worried but they helped my skin alot its more balanced now lol so thanks Deaura for my complementary Facial and the advice definitely coming back travelling an hour was worth it i would recommend anyone who has the chance to do it GO FOR IT :)

BEWARE of this [redacted inflammatory comment] business! they got my phone number from a person they won't name, and have called me at least 20 times over a few months! I keep telling them not to call me again, and despite blocking their number, they keep calling on another line of theirs! they have lots of different numbers and will NOT take no for an answer! [redacted inflammatory comment]....I seriously wonder if the other reviews are genuine customers or staff being used to provide bogus reviews! BEWARE!!

I would not recommend taking up the offer of a 'free facial' and would warn people to be careful....- the free 'facial' as it is called is not a facial as most would know it. It is rather an introduction to the products by a beautician followed, in my opinion, by intimidating and aggressive marketing by a company representative where saying 'no' to purchasing the product was made to be a very difficult and intimidating experience. I had actually rung to cancel my 'facial' as I said i would not be buying the products but was assured that my word of mouth to others if I enjoyed and a donation of a toy to the Childrens hospital if I liked was all that was required. The experience left me sadly disillusioned and concerned for more vulnerable people

DO NOT GO!! The hard sell for their services/membership is extreme. Also they pushed me to give them 25 names and numbers of friends and family. Assuring me the calls would be anonymous I gave them names of some work acquaintances only to find out they LIED and told people it was me that gave them names. A horrible experience.
I went to a free facial for 90min, facial took approx 30min the remainder of the the time was spent trying to make me feel bad about my skin and selling their services/memberships. I must have had to say no in about 7 different ways without simply being rude.

Approximate cost: $0

You get a call to come and have a free facial. Its likè being stuck in an infomercial. They first make you look in a mirror and point out everything that is wrong with your face. Then do half your face, don't stop talking the whole time. Nothing relaxing about the experience. Then they make you look in the mirror to see the benefits. Then the big sell $3500 for the bottom package, $800 deposit. Said i didn't want it, then the 2nd half face in about 5 mins with you doing most the work.

Wouldn't recommend you get the "free facial".. It is not a facial but a product demonstration and not relaxing as it is accompanied by a hard sell. If you want to buy the products you are obliged to pay a hefty membership fee. Talk about a money gouging business model. It was an experience but frankly most of us have better things to do with our time.

Approximate cost: $1000

Was not into any of this stuff previously but my wife insisted we share her products and I have to say there is an improvement. Warm friendly staff as well. Makes my wife happy so I'm happy.