My sons Jetsar flight was cancelled, no alternative options were given for him to get home from the Gold Coast so we booked and paid to put him on a Qantas flight same day. My claim has been denied because apparently the Insurance I took out to cover me for a cancelled flight does not cover you when your flight is cancelled due to "Engineering Requirements". A CANCELLED FLIGHT IS A CANCELLED FLIGHT NO MATTER WHAT THE REASON! Never again!