Have no idea where to start. Only good part was getting the job done. Paid the 10% deposit April last year. Got asked the 50% deposit a month later. Was advised no more fees, only thing would be a permit if we need one since we were building closer to the fence line (this will be important later). Then heard nothing till September last year saying got through to the developers. Then get a email a few days later asking if I have the developers details, even though was told they already have the developers email. Had 50 odd emails exchanged between allanah and myself with phone calls on top from September onwards. The job kept on getting delayed heaps. Same excuse as always covid has impacted the job and can't get through to the developers. But nothing was manufactured yet. All they had to do was send emails and phone calls. No travel included. On top of that I was initially told they need council approval to do the build. But then was told they need developer approval. More and more issues came up saying waiting on developer responds weeks on end. Told them I want to back out of the job since I was still waiting and lost interest on the money they had at the time which could of accumulated in my bank account. Next minute they decided to do something and send the plans to the developer in November last year. Then get told there will be a delay for the approval from the developer. One month later get approval after the plans were incorrect and had to send them again. Next thing is I get a email saying they had to pay council permit fees, even though was advised when first signing I won't need to pay more fees and the job was approved through the DEVELOPERS not the council. I refused to pay it and considering I have been waiting ages for the verandah. Allanah said ok. Everything was ready to go in JANUARY. ask for the job to be done by Australia day and get told can't be done because all jobs for January were booked previous week. I was not happy, after a phone call and email a few days later got a build date and was finally done for 25th of January and finished on 26th of January. After job was done had a look and found freshly painted deck few days back with concrete powder and mud on it. Dried concrete on the fire pit area. They also left dirt pile on the grass in the front yard for me to remove myself. THE VERY NEXT DAY they call me asking for final payment. Amazing how they want payment instantly but when I ask questions about the job and get the ring around. But it got done. Now today I get a email asking for council fee payment. Even though said I will not pay it previously. Over all it took way too long for the job (April 2021 - end of January 2022) if I knew this I would of went else where. Just a heads up for others

Approximate cost: $12000