Reviews by nazilaa

This review is for Budget Direct Insurance, Toowong QLD

verified email - 28 Jul 2022

Good at taking your money, but not good to pay you back when you make a claim! how frustrated you are.
My home was damaged during February storm and flood as many others homes did. it took 3 months from April that I raised the issue and claimed until July that they finally refused the claim. my property been vacant last 3 months and still vacant just waiting for these idiots to investigate, send inspectors and to decide how much they going to pay you. they postponed to finalize the claim with the excuse of your house been incurred more damages and costs and been underestimated and we trying to help to get you more money! then they totally act opposite and coming back with rejecting the whole claim! i lost so much money as the property was vacant after the damages, the insurer keep you waiting, you couldn't touch the property and fix it and restore it back to market, so end of the day its all waste of your money and time. these people are the biggest liars of the world. not recommended at all!

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