Had a move from a customer to my office and it was the dodgiest experience I've had. Do not trust them with your goods. Drivers left an item behind, it was clearly labelled and had the address of the destination on it. They claimed they were not told to take it but it was labelled to the destination and sitting under other items going to that destination. If you decide to use them I’d suggest using an itemised list with every item. When I asked the driver what the process was for the left item he said he would ask and then give me a call. No call, just turned up later, dropped it off and the admin office charged extra for it even though it was their mistake. If I had been told what was happening then I would've said to leave it and not pay more but they went ahead on their own choice. The admin office was just as dissapointing. When I asked them if they understood who was paying the bill, they said they had no idea even though it was my name and number on the booking.