I was involved in a car accident and had my car taken to a panel beater in Silverwater. This was one of my insurance companies 'approved repairers' and god was it an awful experience. The guy quoted all second hand parts for a brand new Mitsubishi Triton and the repair quote was pathetic. He then offered to buy the car from me as a cash settlement which is a huge conflict of interest. It was at this point that I refused to have my car repaired by this monkey.

The car was then taken from Silverwater to Hornsby and that's where things started to get done properly.

From the moment my car arrived on the tow truck at Hornsby Prestige smash Repairs Bill (the owner) gave me a call to let me know it had arrived. He then provided me with play by play updates to let me know the status of my car from ordering parts, to fitting parts, calibrating parts, re-spraying etc. He even gave me a call to let me know one of the parts he received for my car arrived damaged so he refused to take it.

In short, Bill and the team at Hornsby Prestige Smash Repairs are extremely professional, friendly and most importantly as trustworthy as they come.

The difference between these guys and the first panel beater who was my insurance companies ''approved repairer'' is like comparing chalk to cheese.

I was very impressed with the service I was provided with and my car looks brand new again.

Thanks to Bill & the team at Hornsby Prestige Smash Repairs for turning around my experience with panel beaters from nightmare to ideal scenario. I will be recommending you to all my family and friends.

Approximate cost: $25000