I bought a sony ip68 Rated phone It got moisture in it and these guys wont cover it under warranty. Bought 2 of the same phone and had to get one replaced as it was faulty. The replacement got wet in the rain and they refused to cover warranty citing sony as saying it's not a waterproof phone. Service was slack as the first phone took over a month to replace and constantly had to chase them up. Use a company that at least has a phone number so you can speak to someone. I did to buy a replacement phone and the service side has been much better.