The staff at Pets Hotel were fantastic to deal with from the initial queries for booking Archie in for his 12 day holiday, on drop off day and until we collected him. They answered all my queries and gave some great advice regarding Archie’s stay and suggestions on what activities Archie should be booked in for. It was also great to be able to see Archie in Central Bark on the Webcam. Archie thoroughly enjoyed his stay and came home a very happy and obedient dog. I would like to thank all the staff at Pets Hotel for looking after Archie and making his time there enjoyable. Also, we rang to see if we would collect Archie on our way home from the airport as opposed to picking him up the next day and on such short notice, the staff were happy to bath Archie and have him ready for us to collect within the hour. Thank you again and we will definitely use your services again.